Our client, the Hard Rock Hotel, is renowned worldwide for its rock star services. A modern and stylish hotel, it places great emphasis on guest satisfaction and providing excellent service. They have recently recognised the opportunity to enhance the guest experience by improving their TV service at their Budapest hotel.
We had a successful partnership in the past, so they came to us again to expand and upgrade their existing IPTV system.
The aim of the project was to improve the quality and range of TV service and to provide guests with a variety of entertainment options. Through our B2B partnership with satellite provider DirectOne, we have developed a varied programme offer for the hotel, tailored to the needs of our guests.
In the course of our work, we took the following steps:
- We installed satellite dishes on the roof. The received signals were transmitted from the roof to the server room via Ekselans optical transceivers, using fibre-optic cables without any loss.
- The existing system was upgraded with Ekselans’ state-of-the-art CM IPTV headend. This enables high quality TV broadcasts to all TVs in the hotel.
- To increase guest satisfaction, we have significantly increased the number of TV channels available. We have added 32 Hungarian and international TV channels to the previous 50. The new channels have been selected according to the needs of our guests, including the best film, sports, educational, children’s and music channels from the DirectOne selection. Of course, everything was available in HD resolution.
The development has once again raised the standard of the hotel’s services and thus the guest experience, which has satisfied both the domestic and foreign managers of the Hard Rock Hotel.
The professional and experienced engineers of P-Sat Hungary Kft. guaranteed the success of the project. The high quality of our services and our competitive prices gave the Hard Rock Hotel an advantage compared to other competing companies in the market.
If you are a manager or technical director of a hotel or institution facing similar hotelTV challenges, please contact us. The expert team at P-Sat Hungary Kft. is always ready to provide you with a reliable and state-of-the-art TV service tailored to your needs.
The Hard Rock Hotel Budapest case study is just one example of the results we can achieve with our services. Our company is always open to new projects and challenges, and we are proud to support our clients in designing and implementing hotel TV systems of the highest quality.
And how many TV channels are needed for an outstanding guest experience? I’ll tell you in person. 🙂
Tibor Posta
HotelTV specialist
